Trust Center

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Overview

Welcome to TicketManager's Trust Center. Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.

Compliance

NIST 800-53 Rev. 5

TicketManager is reviewed and trusted by

Monumental Sports & Entertainment

HUB International

Verizon

NRG Energy

Documents

REPORTSData Flow Diagram (DFD)

REPORTSNetwork Diagram

REPORTSPentest Report

REPORTSSOC 2 Report

COMPLIANCESOC 2 Type 2

COMPLIANCEWCAG 2.2 AA

SELF-ASSESSMENTSHECVAT Full

PRODUCT SECURITYAudit Logging

PRODUCT SECURITYData Security

PRODUCT SECURITYIntegrations

PRODUCT SECURITYProduct Architecture

PRODUCT SECURITYRole-Based Access Control

Risk Profile

Data Access Level

Recovery Time Objective

Product Security

Reports

Data Flow Diagram (DFD)

Network Diagram

Self-Assessments

Data Security

Data Asset Classification

Encryption-at-rest

Encryption-in-transit

App Security

Secure Development Training

Software Development Lifecycle

ESG

Anti-Bribery and Corruption

Anti-Modern Slavery

Legal

Cyber Insurance

Data Subject Requests

Data Privacy

Data Breach Notifications

Data Into System

Access Control

Least Privilege

Infrastructure

Amazon Web Services

Endpoint Security

Disk Encryption

Network Security

Data Loss Prevention

Distributed Denial of Service Protection (Anti-DDoS)

Corporate Security

Asset Management Practices

Email Protection

Employee Handbook

Policies

Acceptable Use Policy

Access Control Policy

Anti-Malicious Software Policy

Incident Response

Designated Response Personnel

Forensic Retainer

Incident Reporting Process

Risk Management

Data Access/Impact Levels

Risk Assessments

Supply Chain Risk Management

Asset Management

Asset Classification

Asset Inventories (Hardware/Software)

BC/DR

Business Continuity Management System (BCMS)

Business Continuity Plan (BCP)

Critical Assets

Training

Employee Privacy Training

Phishing Training

Role-Based Training

Change Management

Change Advisory Board (CAB)

Change Control Board (CCB)

Change Management Program

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

Continuous Monitoring

Automated Alert Response

Automated Compliance Monitoring

Data Loss Prevention System (DLP)

Trust Center Updates

SOC 2 Type 2 Update

Compliance

TicketManager's SOC 2 Type 2 report is now available for download via the SOC 2 Type 2 card.

You may find it located here: https://trust.ticketmanager.com/?itemUid=fa950d02-cbb3-4010-b917-7137a7c2a982&source=click . Please note, sign in is required.

If you have any questions, please reach out to your TicketManager point of contact.